Return & Refund

Refund Policy

At CeramicsCraft, we want you to love your purchase. If you’re not completely satisfied, here is how we can help:

Returns & Exchanges: Contact us within 24 hours of delivery.

Damaged or Wrong Items: Received a broken or incorrect item? Email/WhatsApp us an unboxing video within 48 hours of delivery, and we will replace or refund it free of charge.

Fees & Processing: Approved Refunds are processed to your original payment method within 4 business days of receiving and inspecting the item.

How to Start a Return:

Email us at Contact@ceramicscraft.com or WhatsApp +923299497771 with your order number and video proof.